Knowledge Management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets which may include databases, documents, policies, procedures, and previously uncaptured expertise and experience in individual workers (
I am sure that any organization especially mine
will benefit from knowledge management. When
I joined my organization in 2001, my predecessor had already retired leaving no
trace of any document or information related to my department. I had to build up and work triple to gather references
and information crucial to my functions and responsibilities. It was a hard first year for me.
Knowledge management enables my organization to
have organized documentation of knowledge necessary for the uninterrupted and
quality delivery of services in the absence or separation from service of any
personnel. Life will go on in the
organization as they say with knowledge management as no one is indispensable. This will enable a smooth transition in case
of retirement, save critical information like ordinances, economic data,
policies and history within the organization and improve the speed and quality
of decision-making, problem-solving and innovation.
However, the implementation of knowledge management
is without challenges. On top of the
list is the limited knowledge of employees in knowledge management. Currently, we have a very poor filing system,
weak documentation and an absence of information systems to facilitate
knowledge management.
One becomes powerful with the knowledge he or
she holds but I believe that knowledge has to be shared to empower others. I teach my staff to empower them to continue doing
our mandate in my absence. I cannot have
a monopoly on knowledge; I share because I am badYet frendly.
Reference:
Koenig, M. (2018,
January 15). What is KM?Knowledge Management Explained. Retrieved from
KM World: https://www.kmworld.com/About/What_is_Knowledge_Management
No comments:
Post a Comment